The Crisis
An MRO provider faced an AOG crisis in Townsville, Australia, requiring urgent delivery of a $59k USD DC power module from Savannah, USA. The catch? Zero direct flights and a non-negotiable 72-hour deadline.
Key Challenges
- Instant Quote Acceptance: Client approved our proposal within 1 minute—no margin for error.
- High-Value, Zero Tolerance: Component required anti-static handling and end-to-end tracking.
- Single-Point Clearance: All customs processes concentrated in Sydney, bypassing U.S. formalities.
Our Game Plan
- Lightning-Flight Routing:
- UA6185 (Savannah-Houston): Hand-carried by courier, no U.S. customs filing.
- UA101 (Houston-Sydney): Real-time IoT monitoring with humidity alerts.
- QF1990 (Sydney-Townsville): Cleared customs in 2 hours via pre-audited docs.
- Sydney Customs Sprint:
- Pre-submitted compliance certificates and commercial invoices.
- Coordinated with Border Force for “AOG Express Lane” inspection.
- Client Transparency:
- Shared live tracking every 30 minutes.
Mission Timeline
- 16:20 Inquiry → 17:37 Contract Signed
- Mar 16 15:29 Departed SAV → 17:24 Arrived IAH (Direct transfer)
- Mar 16 21:25 Departed IAH → Mar 18 07:00 Landed SYD
- Mar 18 05:09 Customs Cleared
- Mar 18 19:26 Delivered
Results
- $810k Loss Averted: Aircraft resumed operations within 4 hours.
- Zero Customs Holds: 100% document accuracy ensured seamless clearance.
Why BaiyueLogistics?
- AOG Precision Network: worldwide agents, 24/7 standby.
- No Surprises Policy: Fixed pricing with compliance costs included.
Need AOG Solutions That Don’t Compromise?
📞 +86 400-011-9188 | 📧 service@baiyuelogistics.cn
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